Refund Policy

REFUND POLICY

Please read this Refund Policy carefully before using our services. Refunds are available only when requested within 1 day of the transaction or service usage.

Subscription charges are generally non-refundable. If you choose to cancel your plan, the current billing period remains active and no refund will be issued for that period.

HOW TO CANCEL YOUR SUBSCRIPTION

You can cancel your Silver or Gold plan at any time:

1. Go to efaxing.mbee.in and sign in with the Google account you subscribed with.
2. On the home page, under Your Plan, click Manage or cancel subscription.
3. On the secure Stripe page that opens, click Cancel subscription and confirm.

Your plan remains active until the end of the current billing period, and you will not be charged again. If you are unable to sign in or do not see the option, email [email protected] from the email address you used to pay and we will cancel it for you.

Refunds may be considered for certain service-related issues, subject to review. Matters outside our control are not eligible for refunds.

To request a refund, please contact our support team at [email protected].